Contact

Email us. We usually reply within a few working days.

What we can help with

Access is not working. Tell us the email address you paid with and, if you have it, the order number. In many cases it is faster to use the restore page on the exam site itself — both the Dutch and the German site have one under “restore access”.
Invoice or refund. Payments run through Creem and the invoice arrives by email automatically. For refunds, write to us with your order number.
A question looks wrong. Send us the question and, if you can see it, the cited article. We check every report against the official text.
You bought the other exam by mistake. Each exam is a separate product with its own access. Tell us and we will look into it.

What we cannot help with

We are not the exam authority. Questions about registering, exam dates, admission, the exam procedure or your result can only be answered by the body that runs your exam: for the Dutch integration exam that is DUO, for the German AEVO exam your local chamber of industry and commerce or chamber of crafts. We also cannot give legal advice.